Amazon account hacked? These are the signs to watch for
Returning items to Amazon is easy, but there are always exceptions.
Here are four things the retail giant will not take back.
Then again, there’s likely some stuff around your house that Amazon, Target and Walmart are interested in.
Trade in your old tech devices for credit.
Have you ever received a package that wasn’t intended for you? How about an empty box? While delivery errors happen, they could signify something more sinister.
Don’t just brush it off
The BBC reports people are receiving scarves from a company called “Suzhichou” that they didn’t order. This is known as a “brushing” scam, and it can involve anything from clothing to electronics to an empty package.
The order generates a tracking number, and the package is marked as delivered. Then the scammer leaves a five-star review to boost their ratings. Sending packages to random addresses also legitimizes false online storefronts, translating into more businesses.
If you receive something you didn’t order, report the package with Amazon’s Report Unwanted Package form. You get to keep the item even if you report it.
A crook doesn’t have to have access to your account to send you fake packages, but when they do, they can cause problems by using your account to scam others.
Here’s how to see if your Amazon account has been compromised:
Check your Amazon orders
- Open your Account page and go to Your Orders. Look for anything suspicious or unexpected. If you share an account, check with the other people with access.
- Now, open your Account page and select Archived orders. See anything there that you didn’t buy? That’s a major red flag.
Do you remember leaving that review?
Someone who gets into your account can post glowing praise in your name:
- Open your Accounts page and go to Your Amazon profile under Ordering and shopping preferences.
- Scroll down and you’ll see your reviews. Look for anything you didn’t write.
How to change your Amazon password
Change your password immediately if you have any reason to believe that someone accessed your account without your permission or knowledge.
- Open your Accounts page and select Login & security.
- Select Edit next to Passwords.
- Follow the on-screen instructions to finish.
Set up two-factor authentication on Amazon
Two-factor authentication adds an extra layer of security to your Amazon account log-in. You get a security code via text or an authenticator app when you access your account. You’ll need both your code and password to log in.
- Open your Account page and select Login & security.
- Select Turn on next to 2-step verification.
- Follow the on-screen instructions to complete the setup.
If you get the code when you aren’t trying to log in, it could mean someone else is trying to access your account. Here’s what to do.
Keep your tech-know going
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Learn about all the latest technology on the Kim Komando Show, the nation’s largest weekend radio talk show. Kim takes calls and dispenses advice on today’s digital lifestyle, from smartphones and tablets to online privacy and data hacks. For her daily tips, free newsletters and more, visit her website at Komando.com.